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Your privacy personal privacy is safe when you shop at Racecraft. We don’t share our customers details with third parties.  Any personal information you give or store at our website is only used in accordance with the Data Protection Act 1998.

By giving us your details you are consenting to us using that information in accordance with this policy.

What information do we ask you for?

We never ask for anything more than the basic essentials that are required to process your orders. If your personal information changes please head back here and update your account if you have opened one.


We take your details when you:

• Place an order

• Open a customer account

• Register your email for updates

• Make an enquiry using one of our online forms

• Leave feedback

We’ll generally be asking for your name, email address, delivery address/s, phone number, credit or debit card number and the card's expiry date at our checkout, although these details are not stored by us or our website.


How will we use it?

We will use your personal information to complete your order, and to get in touch with you if there is a problem or we need to reach you. If you have signed up for our newsletters we will send you only relevant information and only from us. We will use your contact information to tell you if there is important news that might impact the use of our website.

You can of course opt out of our mailing list, or remove any information we hold about you at any time. Please use the unsubscribe  form on this page or click the link you will see in our emails and we’ll remove your information immediately.


What are 'cookies' and how do we use them?

A cookie is a tiny little unobtrusive file that gets sent from a website to a users computer which helps the website do a number of really important things. When you use our store you will become a recognised user of our website and we want to make the experience as good as we can for you when you are here. Cookies don’t store personal data about you, they simply help us recognise when you come back and help us identify what parts of our site get used more than others. The aim is to make it better and create a shopping experience for you that you will want to come back to. You can manage how Cookies are set on your computer but turning cookies off will mean most websites you visit just wont work properly.


Links to other stuff on the web

We can’t be responsible for the content of other websites which may be linked to from our own. We take care to only provide links which are good, but again we cannot control what goes on elsewhere, so we would always recommend that you check the privacy policy of any website you visit before giving your personal details online.


Our legal position…

We will protect your personal information as securely as is possible, however despite the fact that we make every possible effort to protect you while you are at our website and after you leave, we cannot be held responsible if something happens which is out of our control that results in any loss of any kind.

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To unsubscribe from our mailing list simply enter your email address below and unsubscribe.

We’ll miss you and you’ll be welcome back at any time!

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Racecraft Limited

125 Harris Way

Sunbury on Thames

TW16  7EL

Tel:  01932 780580

mail@racecraftonline.co.uk

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