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Delivery & Returns Policy

We don’t currently offer a standard delivery service outside of the United Kingdom. To ensure your order is delivered on time and is safe while on its way, delivery is made via MyHermes which is a tracked courier service to your door. A signature is required upon delivery. Contact us if you need any help or have questions not answered here.

LARGER ORDERS

Sometimes an order can be too large to be sent on our general courier service, and we may choose an alternative safe method of delivery for shipments made up of oversized items, pallets or multiple boxes.  

About Delivery

Postage and Packing for  UK deliveries is charged at £3.95

How much does delivery cost?

We trade under the Distance Selling Regulations and offer a returns and refunds facility accordingly.

If you wish to return your purchase, you may do so within 30 days from when you take delivery. In order to return your purchase you must let us know of your intention either in writing to our postal address, or my using the returns form on our returns page, within 7 days from when you take delivery.

Return postage costs must be met by yourself, and we would recommend using either a registered or tracked service. We cannot be held responsible for returned items which are lost or delayed in the general postal system. If you need help just contact us.

Goods must be returned in their original undamaged packaging, must be unworn and in the original condition that it left us in.

Once your goods have been returned to us, have passed our returns inspection, we’ll issue a full refund for purchase price of your goods less the cost of postage.  

To return your purchase please start by visiting our returns page.



Returns & Refunds

How long will it take?

Ordinarily delivery should be made to you in the UK within  5-7 working days from the day we despatch.

How will my order be packed?

Your order will be securely boxed with protective inner packaging.


Racecraft Limited

125 Harris Way

Sunbury on Thames

TW16  7EL

Tel:  01932 780580

mail@racecraftonline.co.uk

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